Read below for some of the most frequently asked questions and our answers.
PRODUCTS & SUSTAINABILITY
No one should tell you that you “need” to use wipes. Our hope is that after trying A2B Essential wipes, that you will love the quality, convenience, and shareability of our sage-infused wipes. They are a great way to refresh, reset and restore your pH balance on the go!
Yes! A2B Essential wipes are made with TLC and naturally sourced ingredients with no added fragrance or parabens so they can be used on even your most intimate parts. They are hypoallergenic, too!
Sure! A2B Essential wipes empower us to reclaim our confidence by giving us the freedom and convenience of feeling fresh on the go with a quick swipe. Plus, the less showers we take, the more water we are saving for our precious planet!
Great question! At A2B Essential, we want to eliminate the stink and the stigma — and make “uncomfortable” conversations comfortable. As moving and grooving humans with boundless adventures in our everyday lives, we sweat. It’s a normal, bodily function and the product of an active, healthy life. But there are some people, especially impressionable young people, who may feel shame around their body order. At A2B Essential, we are on a mission to change that negative narrative with body-positive, informative messaging — and wipes that you can tear and share!
Yes! We love our furry friends and do not test our products on animals of any kind.
The outer foil packaging is not recyclable. However, the wipe itself is biodegradable and the travel pouches are reusable.
We release a newsletter frequently to keep our customers in-the-know about upcoming sales and offerings. To sign up, please go to the bottom of our homepage and add your email address to receive all of our important updates!
At this time, we do not offer or accept gift cards as a form of payment. However, we accept all major credit cards, Apple Pay, Google Pay, Facebook Pay and other digital payment methods.
SHIPPING & RETURNS
A2B Essential was born in Chicago, which is where we ship from. Our wipes are made in California.
Packages are shipped via USPS.
10 Pack Refill: $6, standard shipping
10 Pack with Travel Pouch: $10, standard shipping
60 Pack with Travel Pouch: free standard shipping
Orders over $50: free standard shipping
At this time, we are unable to ship orders overnight.
During periods of high volume of orders, our products may be on backorder and/or shipping with delay. Please reach out to email@example.com if you have any questions about the status of your order.
If your order has been processed through our warehouse, we are unable to cancel or reroute it. We apologize for any inconvenience! That said, if you've placed an order within the last few hours, we may be able to help! Reach out to our team at firstname.lastname@example.org as soon as possible, and we'll see what we can do for you.
Sorry, but no. A2B Essential wipes are not returnable.
If your order arrives damaged, defective, or incorrect, please reach out at email@example.com with a detailed description of the issue and include photos.
Once a refund is issued, funds will be reimbursed to the original form of payment within 3-5 business days. If you have questions about a missing refund, please reach out to firstname.lastname@example.org.